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Holiday stays are our passion

Guest experience is our focus…

Having experienced all types of accommodation in Australia and overseas, we understand the importance of a great guest experience. Unlike other property managers who often provide services across a broad range (such as property sales) we are 100% focused on holiday letting.

We have a combined background and working knowledge in styling, decluttering, marketing, customer service, property maintenance, and cleaning.
We can do as much or as little as you need – from just arranging perfect cleaning for your change overs to full transformation from holiday house to a “bnb” business that actually increases the value of your property.”

– Martin Reitsema & Vini Foster –

House Styling

Serving the

Coffs Coast Region

 

Coffs Harbour

Simple Styling

Spotlessly clean

Reliable Linen Service

Services

How can we help you?

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Changeover

A pristine clean place is paramount to the best guest experience. Fresh sheets and fluffy towels is also essential. We can clean linen you own or use our linen supply and launder service. We’ll present your property to the best possible standard.

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Furniture & Styling

All or just a little. We can fully furnish and style your property from scratch or just update and style your existing holiday setup. Either way we work hard to achieve something your guests will love to come to and, more importantly, come back to. Like all our services we can do as much or as little as you want on a budget or opulent luxury.

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Guest Booking / Management

No need to ever have communication with the guest. Guests booking from different time zones can make contact at any time. We can handle all of that 24/7. Airbnb has created the new “live locally” idea and we love that. Where possible we like to meet travellers and give them that welcome feeling. We love to give guests a premium gift package with an assortment of wine and treats when they arrive.

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Listing Creation

We know how to optimise your Airbnb listing for the best results. This includes professional photos to create maximum interest in your property. We’ll also talk to you about the benefits of not only being on Airbnb but other sites like Booking.com, Stayz, Homeaway all of which we can arrange for you. This service includes items for a better guest experience such as property manual, appliance instructions, local guides that includes brochures for local and theme parks, restaurants, events and places of interest. And we’ll keep these details updated.

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Pricing Optimisation

Short term rental pricing is not just “set and forget”. In any area there are peak times and quiet times and even special events that can cause a rush on properties. We constantly check calendars to optimise not only the best rate but also the best occupancy. Raising the rate during busy times and lowering it during off-peak to attract occupancy. Sometimes there is a gap between guests that needs to be filled and a special offer can work to do that. We are always on top of this to maximise the return on your investment.

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Property Inspection & Maintenance

Everything associated with your property needs to be monitored. From small things like light bulbs & smoke detectors to clean filters in air conditioners and the state of fixtures and fittings. Also not to forget the outside of a property including clean windows and maintained gardens. We can co-ordinate trades where needed and ensure things are done in a timely manner so as not to disturb guests. Inspections done between every guest stay ensures that, in the unlikely event a guest has damaged something, we can action to recover costs from the guest.

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Full Property Management

A set and forget option. Where you don’t have time to be involved and just want the best return on your investment. In fact our full service can turn your property into a business, including it’s own identity and web presence that will increase the value of your asset.

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Feedback

Here’s what our guests had to say…

Five Star Reviews

Everything you could wish for – comfortable, spacious, clean, secure, well-appointed and well looked-after. Everything you could possibly require has been thought of and is provided – the level of attention to detail really is quite remarkable – making this a very wonderful and welcoming place to stay. To top everything off, Martin and Vini’s hospitality is exceptional and there isn’t a thing they haven’t thought of to make this stay a truly enjoyable and relaxing one.

Alex

The house was perfectly suited to our family and Martin and Vini were very helpful and accommodating hosts. Highly recommended and will definitely be back…

Linda

Amazing hosts Martin and Vini, gave us a warm welcome…The house was spick and span, amenities were more than expected, welcome book was full of great local info…

Sushant

Your place is amazing sparkly clean so welcoming. Vini and Martin they’re always go above and beyond in everyway. If need questions or need help in anything they’re more than happy to help you…You both are amazing beautiful customer service outgoing and your personality is superb five star…

Melaia

Great house. Great location. Great hosts. Can’t recommend highly enough…

Matt

Message Us

Drop us a note and let us know what you are hoping to achieve with your property.

11 + 7 =

Phone

+61 403 062 761

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